TABLE OF CONTENTS
Introduction
Temperature Alerts warn the user once the temperature of the engine and/or cooling compartment falls below, exceeds, or equivalent to a user-defined value. The use of this function is dependant on the presence of a temperature monitoring module installed in the vehicle.
Alerts
There are 2 (two) types of Temperature Alerts; Temperature Sensor Alerts and Engine Temperature Alerts.
Temperature Sensor Alerts
Temperature Sensor Alerts warn the user once the temperature of the cooling compartment, detected by either an analogue temperature probe, or a Bluetooth temperature beacon, falls below, exceeds, or equivalent to a user-defined value.
Engine Temperature Alerts
Engine Temperature Alerts warn the user once the engine temperature falls below, exceeds, or equivalent to a user-defined value.
Adding new Temperature Alerts
Adding a new Temperature Sensor Alert
A new Temperature Sensor Alert rule can be created through the following steps:
1. Go to Alerts → Temperature Alerts → Temperature Sensors Alerts
2. Click on Add Rule.
3. The following customisable parameters are available in the New Temperature Sensor Alert Rule window:
Asset: Select the required assets from those available at the user’s account.
Temperature: A user-defined numeric value. The value entered in this field must be a mid-point between the desired optimal maximum and minimum temperatures (See the example below).
Threshold: A user-defined numeric value. The value entered in this field should be equivalent to the difference between the value entered in the Temperature field above, and the maximum or minimum optimal temperatures (See the example below).
Example: To create a Temperature Sensor Alert to notify the user when the temperature falls below -4℃ or exceeds 2℃.
In such case, the value to be entered in the Temperature field should be -1, which is a mid-point between the desired maximum and minimum temperatures. For the Threshold value, the user should enter 3, which is the exact difference between the value entered in the Temperature field and both, the desired maximum (-1 + 3 = 2℃ ) and minimum temperatures (-1 - 3 = -4℃ ). When entering 3 as a threshold value, it is logically regarded as ±3.
Defrost: Select between Enable and Disable from the drop-down menu. Enabling Defrost will ignore the fluctuations of temperature (false positive alerts) resulting from the cooling compartment defrosting process.
Email Alert: Select between Enable and Disable from the drop-down menu, to either enable or disable receiving alerts via email.
Max Triggers: Set up the maximum number of events triggered before sending an alert once the threshold is exceeded.
Mobile Alert: Select between Enable and Disable from the drop-down menu, to either enable or disable receiving alerts via SMS.
Notify Me: Select between Everyday (Receive alerts at any day of the week), Weekdays (Receive alerts on Saturday and Sunday Only), Weekends (Receive alerts from Monday to Friday only) and Custom Days (Choose particular days of the week to receive alerts).
Start Date: Set up a date to start receiving alerts, once the event takes place. It is important to keep in mind that if the start date is set to a future date, no alerts will be received until that date.
Start Time: Set up a time to start sending alerts, once the event takes place. It is important to keep in mind that if the start date is set to a future date, no alerts will be received until that date.
Never Ends: Tick the checkbox to create a recurring alert. In such a case, the user(s) will continue receiving alerts until the alert rule is edited and the checkbox is unticked. Once Never Ends is selected, End Date will no longer be available as a parameter.
End Date: Set up a date to stop receiving alerts.
End Time: Set up a time to stop sending alerts. It is important to keep in mind that if an event takes place after the set end time, no alerts will be received.
Notifications Limit: Tick the checkbox to set a limit for the number of notifications received. Once the pre-set limit is reached, no more alerts will be received. When checked, Times to Notify and Reset Frequency will be available.
Times to Notify: Sets the number of notifications to be received during the selected time frame from the Reset Frequency drop-down menu. Once the number of notifications is reached, no more notifications will be received until the time window from the Reset Frequency is elapsed.
Reset Frequency: Sets the time frame before resetting the notifications counter. This can be either Daily, Weekly, Monthly, or Yearly.
4. Add recipients to the desired alert mode, by clicking the (+) sign next to the desired recipient(s) names(s) from the desired box(es).
Note: User(s) already included in the Fleet account will be automatically available in the Emails and Mobiles boxes, and ready to be added as alerts notifications recipients. However, non-Fleet users can also be added as recipients by entering their email and/or mobile number manually after clicking the Add Custom Email and/or Add Custom Mobile buttons respectively.
All users available in either the Emails and Mobiles boxes can be added all at once by clicking the Add All button.
5. Click Save.
Adding a new Engine Temperature Alert
A new Engine Temperature Alert rule can be created through the following steps:
1. Go to Alerts → Temperature Alerts → Engine Temperature Alerts
2. Click on Add Rule.
3. The following customisable parameters are available in the New Engine Temperature Alert Rule window:
Asset: Select the required assets from those available at the user’s account.
Engine Temperature: A user-defined numeric value of the optimal engine temperature.
Condition: A user-defined condition dictating when an alert is generated and sent. Select between Greater (An alert will be generated once the battery voltage exceeds the user-defined value in the Engine Temperature field), Equal To (An alert will be generated once the battery voltage exceeds the user-defined value in the Engine Temperature field), Smaller (An alert will be generated once the battery voltage falls below the user-defined value in the Engine Temperature field).
Mobile Alert: Select between Enable and Disable from the drop-down menu, to either enable or disable receiving alerts via SMS.
Notify Me: Select between Everyday (Receive alerts at any day of the week), Weekdays (Receive alerts on Saturday and Sunday Only), Weekends (Receive alerts from Monday to Friday only) and Custom Days (Choose particular days of the week to receive alerts).
Start Date: Set up a date to start receiving alerts, once the event takes place. It is important to keep in mind that if the start date is set to a future date, no alerts will be received until that date.
Start Time: Set up a time to start sending alerts, once the event takes place. It is important to keep in mind that if the start date is set to a future date, no alerts will be received until that date.
Never Ends: Tick the checkbox to create a recurring alert. In such a case, the user(s) will continue receiving alerts until the alert rule is edited and the checkbox is unticked. Once Never Ends is selected, End Date will no longer be available as a parameter.
End Date: Set up a date to stop receiving alerts.
End Time: Set up a time to stop sending alerts. It is important to keep in mind that if an event takes place after the set end time, no alerts will be received.
Notifications Limit: Tick the checkbox to set a limit for the number of notifications received. Once the pre-set limit is reached, no more alerts will be received. When checked, Times to Notify and Reset Frequency will be available.
Times to Notify: Sets the number of notifications to be received during the selected time frame from the Reset Frequency drop-down menu. Once the number of notifications is reached, no more notifications will be received until the time window from the Reset Frequency is elapsed.
Reset Frequency: Sets the time frame before resetting the notifications counter. This can be either Daily, Weekly, Monthly, or Yearly.
4. Add recipients to the desired alert mode, by clicking the (+) sign next to the desired recipient(s) names(s) from the desired box(es).
Note: User(s) already included in the Fleet account will be automatically available in the Emails and Mobiles boxes, and ready to be added as alerts notifications recipients. However, non-Fleet users can also be added as recipients by entering their email and/or mobile number manually after clicking the Add Custom Email and/or Add Custom Mobile buttons respectively.
All users available in either the Emails and Mobiles boxes can be added all at once by clicking the Add All button.
5. Click Save.